Assistant eCommerce Officer (Wine Jobs: Management & Administration)

  Watson's Wine

  Shatin, Sha Tin

Watson’s Wine as the leading specialist wine chain and a lifestyle wine retailer offers connoisseurs the largest range of vintages in Hong Kong. We are dedicated to providing world-class service to our customers. Currently, we have over 30 stores across Hong Kong and Macau with over 150 employees. We offer excellent career prospects to energetic and enthusiastic individuals who want to grow with a fast expanding company.

Responsibilities:

Site and App Management

• Communicate with different teams for issue fixes with IT, CS and Marketing
• Work with CS on customer complaints and issues response
• Ensure Promotions set-up properly in Retek and go live of Promotions landing ages/content
• Daily troubleshooting in Front-End and Back-end with IT teams
• Content and product update
• Lead in UAT on new functions, new pages, CRs

Site and App Enhancement

• Prepare user requirement and test case
• FDS design review
• Conduct UAT
• Roll out co-ordination

Reporting

• Regular sales report and ad hos campaign result report
• Assist in Ad hoc request for analytics of site traffic and navigation, search key words, etc.

Requirement:

• University graduate in, eCommerce, information system or related disciplines
• 2 years hands-on experience in e-Commerce, web/ app project development
• Experience in UI/UX in eCommerce sites & mobile apps
• Knowledge in content management system
• Familiar with eCommerce platforms and payment gateways and operation.
• Strong sense of responsibility and self-motivation
• Good Interpersonal and communication skills
• Good level of spoken and written English, Chinese and Mandarin
• Fresh Graduate who interested in eCommerce can apply for eCommerce Assistant