Job Title: Operations Assistant (Full time / Part time)
Report to : Director Operations and Marketing
Duties (and time allocated)
Operations and Logistics (90%)
- Work with local and international business partners to respond to service queries in a timely manner
- Manage scheduling, billing and fulfillment of all Hong Kong orders for local distribution and e-commerce
- Work with third party vendors, customers and production facilities to fulfill sales orders, prepare freight quotes and documentation, manage tracking and updates for open orders systematically and on schedule
- Send and track samples to local and international clients
- Track and reconcile inventory and provide updates (depletion reports) to arrange stock replenishment
- Data management – maintain accurate product and contact information in systems
- Office admin duties such as stationery, postage, faxing etc. and support to coordinate HK events
- Support minor updates to e-commerce platform databases, manage invoicing and reconciliation with overall HK operations.
Sales Support (10%)
- Provide sales team with sales reports from available systems.
- Update standard templates, price lists and other documents as required by sales
Skills and Competencies
- Fluent in Cantonese, Putonghua and English
- Diploma or degree holder in business related or logistics /supply chain management disciplines
- Knowledgeable in logistics and import and export (preferably in wine and spirits industry), fresh graduates will also be considered
- Good communication skills
- Good command of MS Excel
- Problem solver, eager to learn and work in a fast-paced result driven environment
- Fresh graduates / tertiary students interested in internships will also be considered
Salary & Benefits
- Job title and salary negotiable and dependent upon candidate's experience and compentence
- 5-day work / part time
- Career development prospect
- Group medical insurance
- Staff allocation and staff price for purchase of company products