Customer Services Executive / Assistant
(Wine Jobs:
Management & Administration)
Full Time
Kerry Wines Limited
Quarry Bay,
Islands
Responsibilities:
- Co-ordination and overall controlling of order progress
- Receive, check and consolidate Sales Order after orders finalized from Sales
- Facilitate & coordinate customer defective return
- Manage order fulfillment issues related to different parties
- Handle stock allocations
- Manage Hong Kong delivery arrangement
- Provide updates on order shipment status
- Act as first contact point for customer complaints & enquiries
Requirements:
- F.5 / DSE or above
- 1 year's relevant working experience, preferably in retail / distribution environment
- Good communication and interpersonal skills
- Proficient in MS Office, especially MS Excel (Pivot Table, Vlookup)
- Experience in ERP system will be an advantage
- Good command of both spoken and written English and Chinese (including Mandarin)
We offer attractive remuneration package commensurate with qualifications and experience for the right candidate.