Customer Services Executive / Assistant (Wine Jobs: Management & Administration)

Full Time

  Kerry Wines Limited

  Quarry Bay, Islands

Responsibilities:

  • Co-ordination and overall controlling of order progress
  • Receive, check and consolidate Sales Order after orders finalized from Sales
  • Facilitate & coordinate customer defective return
  • Manage order fulfillment issues related to different parties
  • Handle stock allocations
  • Manage Hong Kong delivery arrangement
  • Provide updates on order shipment status
  • Act as first contact point for customer complaints & enquiries

Requirements:

  • F.5 / DSE or above
  • 1 year's relevant working experience, preferably in retail / distribution environment
  • Good communication and interpersonal skills
  • Proficient in MS Office, especially MS Excel (Pivot Table, Vlookup)
  • Experience in ERP system will be an advantage
  • Good command of both spoken and written English and Chinese (including Mandarin)

We offer attractive remuneration package commensurate with qualifications and experience for the right candidate.

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