Area Sommelier
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Island Shangri-La
Hongkong Island,
Islands
Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.
As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.
We are looking for an Area Sommelier based at Island Shangri-La, Hong Kong!
As an Area Sommelier, we rely on you to
Responsible for Shangri-La wine programs and all wine related sales, promotions and marketing campaigns for HK region in order to achieve the sales targets
Manage Shangri-La En Primeur wine sales via on property retail sales & online retail sales, work closely with Group F&B, e-Shop & COE marketing to ensure revenue targets/budgets for retail sales are achieved
Work closely with Regional Procurement & Group F&B on regional / group wine contracts
Responsible for awards & media recognitions of the Hong Kong outlets wine program
Lead the Sommelier team to maintain superb service for guests and establish the performance measurements for the hotel sommeliers such as revenue targets, database of wine lovers, quality training and finally overall wine service quality
Constantly obtaining customer feedback during operation to ensure great satisfaction
Ensure effective communication within F&B and actively work with F&B marketing to update relevant social media channels to drive interest and awareness
Assist Hong Kong properties as it relates to staffing, task force development and analysis to improve financial and service matrix
Conduct on-site training and create a master wine training document integrating requirements from WSET and Court of Master Sommeliers for the team's sustainable development
We are looking for someone who has
Diploma / Degree in Food & Beverage, Wine Study, Hospitality Management or related disciplines with attaining related wine certifications or equivalent to Master Sommelier level
A minimum of 10 years of relevant working experience in 5-star luxury hotels; with at least 2 years experience as a Head Sommelier managing the wine portfolio independently
Sound knowledge of international wines and vintage merits with detailed understanding of the components and procurement management
Excellent command of both spoken and written English
Well versed with both internet and computer applications
Innovative, profit-driven and strong business acumen
How To Apply
https://career10.successfactors.com/career?career%5fns=job%5flisting&company=ShangriLa&navBarLevel=JOB%5fSEARCH&rcm%5fsite%5flocale=en%5fGB&career_job_req_id=153427&selected_lang=en_GB&jobAlertController_jobAlertId=&jobAlertController_jobAlertName=&browserTimeZone=Asia/Manila&_s.crb=KWeff83ABAiaZTGCXF9jgnPxRZTaU5O3HNjq%2bl%2bGXiI%3d