Technology Developer (Marketing CRM Analytics)
(Wine Jobs:
Sales & Marketing)
Full Time
Pernod Ricard
Hong Kong,
Central and Western
Key Duties & Responsibilities
Main roles and responsibilities:
• Be the technical subject matter expert of Salesforce Marketing Cloud platform to maximize business results.
• Support marketing campaign executions from requirement gathering, design, forecast, testing, deployment, reporting while adhering to best practices.
• Champion consumer data needs and enhancements that support company strategy.
• Deliver deep consumer insights, segmentation, predictive likelihood to buy analytics, forecast and dashboard that help drive business and consumer experience.
• Manage consumer database for guest segmentation to facilitate digital marketing strategy and decision making.
• In partnership with business to create and maintain personas, segmentation and targeting with up to date consumer data.
• Evaluate new tools/digital platform around B2C to keep our consumer engagement platform relevant and stay at the forefront of digital trend.
• Build a learning agenda in collaboration with business partners, track to that agenda and synthesize results in an easy to digest format for partners.
• Demonstrate success in analyzing trends, creating executive level reports and dashboards, and providing actionable data-driven insights.
• Integrate, structure, and analyze large amounts of consumer data from diverse sources
Scope:
• Application scope: Salesforce Marketing Cloud, Social platforms, Google Analytics Suite
• Team management: N/A
• Key internal stakeholders: IT Teams and business users across markets in Asia region
• Key external stakeholders: Vendors
• Budget to manage: N/A
• Availability to travel: Depending on demand
Key Competencies & KPI
Required Profile:
• Education background: Computer related qualification
• Language: Fluent in spoken and written English and Chinese
• 4-6 years of Salesforce Marketing Cloud (Exact Target) experience, supporting multiple countries within Asia region
• Knowledge of campaign execution best practices, including extending existing functionality, integrating modules, and working with API
• Strong marketing technology background with solid experience on data enrichment by social platforms (E.g: Facebook, Wechat, Instagram, Line, Youtube) or other data sources
• Knowledge of Full Google Analytics Suite with solid experience of creating customized report and conversion measurement
How To Apply
https://pernodricard.wd3.myworkdayjobs.com/en-US/pernod-ricard/job/Hong-Kong/Technology-Developer--Marketing-CRM-Analytics-_JR-005672