Shop Supervisor
(Wine Jobs:
Management & Administration)
Full Time
Hong Kong,
Central and Western
Responsibilities:
- Assist Shop manager to oversee and supervise in shop’s daily operations
- Ensure the smooth running of the shop operations, the store image constantly and complies with the company's policies and operation standards
- Handle customer complaints and enquires
- Deliver high quality of customer services and build up strong customer relationship
- Product management, including ordering, receiving, price changes, handling damaged products and returns
- Problem solving, handling unusual circumstances
- Leading, motivating and developing sales team to operate efficiently in maximizing sales and profit
- Provide all necessary guidance and support to sub-ordinates
- Provide advice on sales-related issues, product and service training to sub-ordinates
- Demonstrate a positive attitude towards customers and sub-ordinates
Basic Requirements:
- F.5 or above
- Good command of both written and spoken English
- Pleasant personality and presentable with a sense of responsibility
- Energetic and positive attitude with good communication and interpersonal skills
- Aggressive, proactive, result-oriented, highly self-motivated and customer service oriented
- Enjoy wine and wine culture and able to work under pressure
- Willing to take up shift duties and work on weekends and Public Holidays
- Immediate available is highly preferred
Job Requirements:
- At least 5 years retail sales experience in wine industry with at least 2 years in supervisory level. Applicants with less experience will be considered as Assistant Supervisor
- Mature, independent, multi-tasking
- Good understanding of wines & spirits knowledge
- WSET (Wine & Spirit Education Trust) Level 3 or higher or CWE (Certified Wine Educator) or similar would be an advantage
Interested candidate, please fill in the form at http://www.pontiwinecellars.com.hk/career-info.php?id=3 or send your resume directly to our email [email protected]. Only shortlisted candidates will be contacted.
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