Client Strategy Coordinator / Analyst (Wine Jobs: Management & Administration)

Full Time


  Hong Kong, Central and Western

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.

Key Objective:

The coordinator/analyst’s primary responsibility is to provide a high level of discrete, professional administrative assistance for RMs (Relationship Managers) by supporting their Client Strategist to help them achieve their priority client goals.

Responsibilities include:

Client Strategy support:

  • Ensuring the accuracy and integrity of client information (collection values, ages, addresses, biographies, strategy summaries etc.) in client system/CRM
  • Partnering with Client Strategist/s in organizing room, audio, documents for strategic client meetings, such as client reviews, individual client team meetings, regional meetings/surgeries, specialist department/ Client Group/ RM collaboration opportunities, Pre and Post Sale meetings etc
  • Assisting Client Strategy to draft and circulate meeting minutes
  • Knowing the RMs client strategies and update client system/CRM with progress on assigned actions. For example, entering follow-up actions and notifying Client Strategist of planned informal events, lunches, meetings, etc. to ensure that RM is capitalizing on all opportunities to execute bus dev plan
  • Setting up Internal team meetings around clients, taking follow up notes/ minutes for such meetings, entering actions in client system/CRM for actions coming out of meetings

Research & Analytical work:

  • Providing research on new client acquisition utilising news articles, WealthX, Forbes and Hurun Lists and other such sources.
  • Assisting with the process of identifying cross dept and cross channel client growth opportunities.
  • Assisting the bids dept during sale time including processing Phone Bids, Absentee Bids and support the Online Bids environment.
  • Providing ad-hoc client service support to RMs including Condition Reports, Selling Points etc.

Bids Depts / Client Service:


  • Facilitating the organization of client events in collaboration with RMs, Events and Client Strategy.
  • Proactively coordinating communications with Events to ensure timely invitation mailings and follow up event information is added to the client system.

Internal Admin:

  • Handling Phones, relaying messages as appropriate; fielding general enquiry email and calls
  • Maintaining files (digital or hard-copy depending), Organizing Mail, Managing mailings and packages to clients via messenger and UPS/FedEx
  • Proof-reading and cross-referencing documents as needed
  • Create PowerPoint presentations (i.e. Lectures) as needed


  • Bachelor’s Degree required
  • Minimum 1-2 years of experience in an Administrative Assistant or similar role
  • Strong written/ drafting skills for correspondence, reports and presentations
  • Adept at handling sensitive and confidential information in a discreet and professional manner
  • Strong multi-tasking and prioritizing skills
  • Good judgement and constantly on point in representing the Sotheby’s brand
  • Excellent interpersonal skills, enthusiastic client service attitude, team spirit and excellent telephone manner
  • Strong experience in Outlook, Word, Excel, and PowerPoint
  • Skilful ability to interact in a calm, mature and professional manner

How To Apply