Restaurant Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  RGF HR Agent

  Hong Kong - Hong Kong Side, Central and Western

<Job Responsibilities>
<Restaurant Operations>
• Manage Front of House and supervise/coordinate all related guest service activities, to deliver superior guest services and ensure absolute customer satisfaction
• Coordinate and work closely with Executive Chef and kitchen team to deliver qualify guest experience.
• Prepare reports at the end of the shift/week, including staff control, food control and sales
• Ensure cash management procedures are completed accurately
• Coordinate the operation of the restaurant during scheduled shifts.
• Respond to customer queries and complaints.
• Meet and greet customers, organize table reservations and offer advice about menu and wine choices;
• maintain high standards of quality control, hygiene, and health and safety of dining room
• check stock levels, order supplies and prepare cash drawers and petty cash.

<Administrative & People Management>
• Submit monthly roster and all relevant documents to HR Department for payroll purpose
• Monitor administrative flow. Delegate personnel to maintain and upkeep of system.

<Necessary Skill / Experience >
・Good command of English and Japanese
・Flexibility and availability to work on a Food and Beverage operation, Restaurant operating hours.
・Willing to work at nights, weekends, and holidays
・Strong knowledge of Japanese culture and food with the passion to share and promote it

<Preferable Skill / Experience>
・5+ experience in key culinary & management positions with Japanese restaurants preferred
・Candidate with CS experience would be considered
・The ability to manage in a diverse environment with focus on client and customer services and upscale the restaurant standard is essential to success in this role.
・High quality food and customer service standards
・Management: Entrepreneurial, detail-minded and good persistence to work under pressure
・Core competencies: Leadership, Management, Planning
・Immediately available is highly preferred
・Cantonese is a plus

How To Apply