Retail Sales Assistant (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Fine and Rare Wines Asia Ltd (http://www.frw.co.uk)

  Central, Central and Western

 

Responsibilities include 

-          Providing full support to our Client Experience Manager

-          Maintaining our luxury retail cellar and private members rooms in immaculate condition, without exception

-          Ready to welcome our clients to our cellars, arranging appointments on request and hosting them for meetings and viewings as required

-          Providing refreshments and serving wine, at fine dining standards. Responsible for upkeep, cleaning and maintenance of stemware

-          Providing a high level of aftersales service support to clients. Assisting with delivery of wines and goods if required

-          Working alongside our Client Experience Manager to maintain and exceed sales targets, assisting with regular stock take and buying requirements for the cellar

-          Assisting with organising and hosting of events, including liaison with our partners as well as handling invitations for guests

-          Researching the local and regional fine wine and fine dining market, in order to understand the scene and competitor activities, and reporting on this as required by management

Requirements

-          Fluent spoken and written in English, Cantonese and Mandarin

-          Experience within hospitality sector – fine-dining work experience strongly preferred 

-          Organised and task driven, well presented and personable

-          A consistent curiosity to understand more about both our clients, fine wine and fine dining

-          Possess a positive attitude and willing and able to work under pressure. A team player who can, when required, work independently

-          Outstanding interpersonal and communication skills

-          WSET qualifications favourable

-          Good command of customer service management, and payment systems

-          Immediately available preferred

 

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